Four locally operated stores across Southeast Texas

Open Monday–Saturday 10 AM–9 PM
Island Liquor
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Refund policy

Something not right? Let's fix it.

Purchase issues are handled by the store where the transaction took place so you can get direct, helpful support.

01

Start with the original store

If there is an issue with an order or purchase, please return to the Island Liquor location where it was made. The team at that store can review the transaction and help with the next step.

02

What to bring with you

A little preparation helps our team understand and address the issue more quickly.

  1. 01
    Your receiptBring the receipt from the original purchase.
  2. 02
    The purchaseBring the item connected to the issue when possible.
  3. 03
    A quick explanationLet the store team know what went wrong.
03

What happens next

Our staff will review the purchase and the circumstances with you, then explain the available next step.

Keep your receipt

Your receipt helps the store locate and confirm the original transaction.

04

Have a question before visiting?

Email info@island-liquor.com and tell us which location you purchased from.