Refund Policy
General Refund Rules
We are committed to ensuring your satisfaction with your purchase. Please review our refund policy below in accordance with Texas TABC laws:
- Refunds are only issued for unopened products returned within 3 days of purchase, in compliance with TABC regulations.
- Receipt or proof of purchase is required for all returns.
- Returns without original packaging may be subject to a restocking fee.
- We do not accept returns on opened or partially consumed products, as per TABC laws.
- Refunds are processed using the original form of payment.
- We cannot accept returns of alcoholic beverages purchased for special events or in bulk quantities.
- We reserve the right to refuse returns based on the condition of the returned product.
Exchanges
If you received a defective or damaged product, we are happy to offer an exchange within the specified period:
- Exchanges can be made for defective or damaged products within 3 days of purchase, in compliance with TABC regulations.
- Products must be unused and in their original packaging for exchanges.
- Exchange requests require proof of purchase.
- We reserve the right to refuse exchanges based on the condition of the returned product.
For more information, please contact us at returns@islandliquor.com.